Service Design for Social Innovation: Empowering People

Daniela Selloni, Daria Cantù, Essay, expanding design practices, No Density, Politics and economics

Activism, Citizens, City, Co-creation, Co-design, Co-production strategies, Collaborative Architecture, Collaborative work, Collective identity, Community, Consulting community, Cooperation, Creativity, Cultural agitator, Decision makers, Design strategies, Empowering society, Essay, Identity, Innovation, Italy, Milan, Participation, Political & Economic Approach, Public engagement, Sustainable Development, Technologies, urban

Excerpt from the paper From engaging to empowering people
[1] This paper is the result of collective work, but for the purposes of this paper D. Selloni has written
paragraph 1.1; D. Cantù has written paragraph 1.2

rom engaging to empowering people: a set of co-design experiments with a service design perspective [1].


1.1 Collaborative Services and the City
In recent years cities have been undergoing a profound transformation, characterized by a new wave of activism on the part of their citizens, who are seeking to improve the quality of their urban life and determine the identity of the spaces they live in.