Technology: Disruptive Innovation in the Tourism Industry
- urbanNext, May 4, 2018
- 1801 words.
Essay, IE, No Density, Politics and economics, Rodrigo Martínez, Territory and mobility, Urban Paradigms
Digital technologies, Economy, Effects of tourism, Essay, Hotel, Innovation, Interaction, Internet of things, Mobile devices, Mobility, Politics, Technology, Tourism, Urban Paradigms
An article of urbanNext associates member: IE School of Architecture and Design -- https://urbannext.net/iearchdesign/ Previously published in IE Reinventing Higher Education -- https://www.ie.edu/
Not all innovation is technological. Although digital transformation has reached the tourism industry in earnest and is gradually changing jobs and customer relations, it is important to understand that technology is not an end, but a means, and that tourism is an individual experience, often shared on- and offline.