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  <titleInfo>
    <title>The Business Value of Design</title>
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  <name type="personal">
    <namePart>Sheppard, Ben</namePart>
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  <name type="personal">
    <namePart>Dore, Fabricio</namePart>
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  <name type="personal">
    <namePart>Kouyoumjian, Garen</namePart>
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  <name type="personal">
    <namePart>Sarrazin, Hugo</namePart>
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  <typeOfResource>software, multimedia</typeOfResource>
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    <publisher>urbanNext</publisher>
    <dateIssued>December 19, 2018</dateIssued>
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  <abstract>How do the best design performers increase their revenues and shareholder returns at nearly twice the rate of their industry counterparts?

We all know examples of bad product and service design. The USB plug (always lucky on the third try). The experience of rushing to make your connecting flight at many airports. The exhaust port on the Death Star in Star Wars.</abstract>
  <note>Ben Sheppard, Essay, expanding design practices, Fabricio Dore, Garen Kouyoumjian, Hugo Sarrazin, No Density, Politics and economics</note>
  <note>Analysis, Artificial intelligence, Business, Data, Design, Design guidelines, Designer’s role, Designing Strategies, development, Digital era, Digital technologies, Environment, Essay, Industry, Performance, Political &amp; Economic Approach, Research, Technology, User’s experience</note>
  <note>Originally published at McKinsey Design
</note>
  <subject>
    <topic>Architecture-design</topic>
  </subject>
  <subject>
    <topic>Business</topic>
  </subject>
  <subject>
    <topic>investments</topic>
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  <identifier type="issn">2575-5374</identifier>
  <identifier type="uri">https://urbannext.net/the-business-value-of-design-1/</identifier>
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